Two Forrest Health Home Care & Hospice teams were recognized as “Premier Performers” by Strategic Healthcare Programs (SHP) – Forrest General Home Care of Marion General and Forrest General Hospice.
Marion General Home Care was recognized for achieving an overall patient experience score that placed it in the top 5% of all eligible SHP clients nationwide. The award honors home health agencies that consistently deliver exceptional service and care. Rankings were based on a review of patient experience scores from more than 3,200 home health providers across the country.
With the nation’s largest HHCAHPS benchmark database, SHP is uniquely positioned to identify and recognize organizations that prioritize patient experience — earning top marks on the HHCAHPS survey as a result of their commitment to quality care.
Forrest General Hospice earned an overall caregiver and family experience score that placed it among the top 5% of all eligible SHP clients. This recognition highlights hospice providers who consistently deliver exceptional support and care to patients’ families and caregivers.
This year’s award recipients were selected based on a review and ranking of overall CAHPS Hospice caregiver experience scores from more than 1,800 hospice providers. With one of the nation’s largest CAHPS Hospice benchmarks, SHP is uniquely positioned to recognize organizations that prioritize the experiences of families and caregivers — earning high marks on the CAHPS Hospice survey as a result of their dedication.